Waldhotel by Bürgenstock

The location and panorama are exceptional! Lake Lucerne is our favourite destination every time we have a birthday celebration. All staffs are professional, helpful and friendly. My husband got Birthday presents from Waldhotel and we were lucky that on my husband's birthday, no-one was in the Sauna and the pool. So we had kinda ''private'' Pool and Sauna :D Our birthday dinner at Verbena was also fantastic. The chocolate cake that I arranged with Guest Team Experience was super delicious!

We spent 7 days on a family vacation here. All staff were really friendly. In particular, the service from the restaurant staff was perfect. We would also like to thank the staff who help us with valet parking every day. It was also really nice to be able to enjoy a new menu every night. The food is really delicious. My family will definitely spend our summer vacation here next year. Thank you

This hotel exceeded all my expectations. The service was excellent, and the staff made me feel very special. The design is beautiful, and the rooms are comfortable with great attention to detail. ‏The dining experience was outstanding, with fresh and delicious meals paired with exceptional service. The spa, overlooking stunning views, added another layer of relaxation to my stay. ‏I stayed here to celebrate my birthday and was warmly welcomed with a thoughtful gift of champagne and chocolates. It was an unforgettable experience, and I will definitely return in the future.

Wonderful staff at Waldhotel, especially those in the restaurant are very attentive to our needs and requests. Excellent food at Verbena restaurant, both in terms of quality, taste and presentation. It started to snow the day we arrived. The Burgenstock turned into a winter wonderland with spectacular views. Great spa. It was a treat to appreciate the snow falling while enjoying the hot outdoor pool:-) Free tickets for the furnicular and boat to Lucerne was a plus.

I really like the quality of the hotel + food is really good and also the breakfast and house keeping is really good as well, what make me love this hotel more and more is the stuff they was very lovely very kind and helpful specially ( Peter Schubert ) he is really helpful person and respectful and kind, when I told him about any thing happen to me he is always in guests side and he don’t lets the guests get mad of anything happen while they staying in the hotel and this guy is 1 of reason make me had really good experience in that hotel that hotel thanks to the all stuff who works there !